Refund policy

Refund Policy
We offer refunds or exchange within 5 days of delivery except earrings due to hygienic reasons. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with original tags, and in its original packaging. We are unable to accept returns or provide refunds if the original tags or packaging are missing or damaged.

To initiate a return, please contact us at info@lierreandco.com. We will provide a return authorization and instructions.

Refunds will be issued to the original payment method. All shipping fees associated with returns and exchange will be responsible by the customer except for incorrect/faulty items,

Please note that sale items are not eligible for refund or exchange.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Quality Assurance
We take great care in ensuring each jewellery item is of the highest quality before shipment. However, if you receive a defective, damaged, or incorrect item, please contact us immediately at info@lierreandco.com.. We will work with you to resolve the issue and make it right.

Inspection Upon Delivery
We recommend thoroughly inspecting your order upon delivery. If you notice any issues, please reach out to us right away so we can assist you.

Customer Support
Our team is here to help with any questions or concerns you may have. Feel free to contact us at info@lierreandco.com., and we'll be happy to assist you.

Thank you for your understanding and for shopping with us. We appreciate your business.